Frequently Asked Questions

  • When and where does the event take place?

    The venue is Kinepolis C. Edgar Neville, s/n, 28223 Madrid

  • In what language will the conference be held?
  • How is food & beverage organized?
  • Is the venue accessible for visitors with reduced mobility?

    Absolutely. The event location is accessible for visitors with disabilities, including those with reduced mobility.

  • My question is not listed here, who should I contact for answers?
  • I have bought my ticket but changed my mind. Can I get a refund?

    Tickets can’t be refunded, but you can transfer your ticket to another person. In case you are not able to attend the conference you can always transfer your ticket to someone else. Transfers will be available up to 7 days before the event.

  • Can I share my ticket with someone else in-between days?

    No, each ticket is personal. In order to access the conference, you are required to show your ID/passport at the registration desk

  • Can I give my ticket to someone else?
  • How and when can I get the invoice?

    During the purchase process, you’ll be asked to write your data to get your invoice. The invoice will be sent within the first 10 days of the month following the month of your ticket purchase.

  • I have purchased some tickets, how can I assign them to individual participants?
Code of Conduct
  • Can I read the Code of Conduct of Codemotion?
    Codemotion is a community of developers that wants to make resources and contents dedicated to professional training available through its platform.
    We organize events to share quality content and networking moments. To ensure that anyone can feel comfortable and at ease we apply the following code of conduct to each moment organized or supported by Codemotion.
    Short version
    We appreciate the participation of every single person in the community and want every participant to have an enjoyable, inclusive, respectful of differences and harassment-free conference experience, regardless of gender, sexual orientation, disability, physical appearance, build, ethnicity or religion. No type of harassment, in any form, towards other people will be tolerated during every single event organized and sponsored by the association.

    All communications must be appropriate for a professional audience that includes people from different backgrounds. Sexualized / sexist language / images are not appropriate on any occasion.

    Anyone who violates these rules of conduct may be asked to leave the conference without refund, at the sole discretion of the organizing team.

    Pay attention to the words you choose. Remember that sexist, racist, and other jokes are offensive to those around you. Swearing and offensive jokes are never appropriate.

    We apply this Code of Conduct to…
    To clarify what is expected, every person involved as a participant, speaker, sponsor, staff in any Codemotion event is invited to comply with the following Code of Conduct which will be in force throughout the event and within every space (physical or virtual).

    These indications also apply to those who participate on behalf of the sponsoring companies, who must not for any reason use images, activities or other material of a sexual nature.

    Personnel involved in sponsor booths / stands must not use sexualized clothing / uniforms / costumes or otherwise create a sexualized environment.

    Our Pledge
    We as members, contributors, and leaders pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.

    We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, and healthy community.

    Our Standards
    Examples of behavior that contributes to a positive environment for our community include:

    – demonstrating empathy and kindness toward other people;
    – being respectful of differing opinions, viewpoints, and experiences;
    – giving and gracefully accepting constructive feedback;
    – accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience;
    – focusing on what is best not just for us as individuals, but for the overall community

    Examples of unacceptable behavior include:

    – the use of sexualized language or imagery, and sexual attention or advances of any kind;
    – trolling, insulting or derogatory comments, and personal or political attacks;
    – public or private harassment;
    – publishing others’ private information, such as a physical or email address, without their explicit permission;
    – other conduct which could reasonably be considered inappropriate in a professional setting;

    Enforcement Responsibilities
    Community leaders are responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.

    Community leaders have the right and responsibility to remove, edit, or reject comments, commits, code, wiki edits, issues, and other contributions that are not aligned to this Code of Conduct, and will communicate reasons for moderation decisions when appropriate.

    This Code of Conduct applies within all community spaces, and also applies when an individual is officially representing the community in public spaces. Examples of representing our community include using an official e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event.
    Enforcement Guidelines
    Community leaders will follow these Community Impact Guidelines in determining the consequences for any action they deem in violation of this Code of Conduct:
    1. Correction
    Community impact: Use of inappropriate language or other behavior deemed unprofessional or unwelcome in the community.

    Consequence: A private, written warning from community leaders, providing clarity around the nature of the violation and an explanation of why the behavior was inappropriate. A public apology may be requested.

    2. Warning
    Community impact: A violation through a single incident or series of actions.

    Consequence: A warning with consequences for continued behavior. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period of time. This includes avoiding interactions in community spaces as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.

    3. Temporary Ban
    Community impact: A serious violation of community standards, including sustained inappropriate behavior.

    Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.

    4. Permanent Ban
    Community impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behavior, harassment of an individual, or aggression toward or disparagement of classes of individuals.

    Consequence: A permanent ban from any sort of public interaction within the community.

    Are you witnessing a violation or are you not comfortable with something that happened?
    If you receive harassment, if you notice that any participant is being harassed or have other concerns, please, contact a Codemotion team member.

    The event staff will be happy to help each participant contact hotel / venue security or local law enforcement, provide escorts or otherwise, and help those who suffer harassment feel safe for the duration of the event.

    In in-person events, you recognize the people on the team because they are wearing the staff t-shirt with Codemotion logo. You can also contact the venue staff and ask to be put in touch with the people responsible for the conference.

    In online events, you can contact the organizing staff by looking for people registered as “name – Codemotion Team”, or you can contact us by sending an email to

    This Code of Conduct is adapted from the Contributor Covenant, version 2.1, available here.

    Community Impact Guidelines were inspired by Mozilla’s code of conduct enforcement ladder.

    For answers to common questions about this code of conduct, see the FAQ.

    Translations are available at