Frequently Asked Questions

FAQ
General
  • When and where does the event take place?

    This year’s Conference takes place on October 24–25 in Milan, Italy. The venue Superstudio, via Tortona 27, 20144 – Milan.

  • How is food & beverage organized?

    Beverage is included and unlimited all day long.

    Food is NOT included in your ticket. You will be able to preorder and pay your food HERE in order to avoid onsite queues. 

    You can order food all day long, choosing from snacks to lunch, with a simple click. 

    You can also pay directly onsite on the app, but we highly recommend to preorder in advance.

    There will be vegan, vegetarian, gluten and lactose free options.

    No Download or sign-in needed!

  • My question is not listed here, who do I contact for answers?

    In case you have a question that is not answered here, feel free to contact us via events@codemotion.it

Tickets
  • I have bought my ticket but changed my mind. Can I get a refund?

    Tickets can’t be refunded, but you can transfer your ticket to another person. In case you are not able to attend the conference you can always transfer your ticket to someone else. Transfers will be available up to 7 days before the event.

  • Can I share my ticket with someone else in-between days?

    No, each ticket is personal. In order to access the conference, you are required to show your ID/passport at the registration desk.ent.

  • Can I give my ticket to someone else?

    In case you are not able to attend the conference you can always transfer your ticket to someone else. Transfers will be available up to 7 days before the event. To transfer your ticket, click on “View order” in the order confirmation email and then on “View ticket” and “Re-assign”

  • How and when can I get the invoice?

    During the purchase process, you’ll be asked to write your data to get your invoice. The invoice will be sent within the first 10 days of the month following the month of your ticket purchase.

  • I have purchased some tickets, how can I assign them to individual participants?

    Some weeks before the conference, ticket purchasers will receive instructions by email on how to assign tickets to individual participants.

  • Can I pay with bank transfer?

    Yes, just drop a mail to  events@codemotion.it

  • Is there a discount for students?

    Yes, there is a special discount valid for full-time students without employment and with a valid student ID. Remember to bring your student ID (or an equivalent document) with you for a control during check-in 

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